1. Use of Services
Our services include, but are not limited to:
- Custom Software Development
- Web Application Development
- Mobile App Development
- AI & Machine Learning Solutions
- Cloud & DevOps Services
- UI/UX Design
- Digital Marketing
- IT Consulting
- API Development
- Website Maintenance
You agree to use our services only for lawful purposes and in compliance with applicable laws and regulations.
2. Intellectual Property
All software, source code, designs, logos, trademarks, graphics, documentation, website content, and other materials provided by Austronix remain the exclusive intellectual property of Austronix Unity Enterprises Pvt. Ltd.
You may not:
- Copy
- Sell
- Redistribute
- Reverse engineer
- Modify
- Republish
- Commercially exploit
our products or services without prior written permission.
3. Payments
All project quotations are valid only for the specified period.
Clients agree to make payments according to the agreed milestone schedule.
Failure to make payments may result in:
- Project suspension
- Delay in delivery
- Suspension of hosting or maintenance services
- Legal recovery proceedings where applicable
All completed payments are subject to our Refund Policy.
4. Project Delivery
Project timelines are estimated based on the agreed scope.
Delivery schedules may change due to:
- Client-side delays
- Late approval of designs
- Additional feature requests
- Force majeure events
- Third-party service interruptions
Austronix shall not be liable for delays caused by factors beyond our reasonable control.
5. Client Responsibilities
Clients are responsible for providing:
- Accurate project requirements
- Content and branding assets
- Required access credentials
- Timely approvals
- Feedback during development
Project delays caused by missing information from the client may affect delivery timelines.
6. Refund Policy
Refund eligibility is governed by our Refund Policy.
Refunds are generally not available for:
- Completed work
- Custom software development
- Domain registration
- Hosting services
- Third-party software licenses
- Digital products already delivered
Approved refunds will be processed according to our refund policy.
7. Limitation of Liability
Austronix shall not be liable for any:
- Loss of business
- Loss of revenue
- Loss of profits
- Loss of data
- Business interruption
- Indirect or consequential damages
arising from the use or inability to use our products or services.
Our total liability shall never exceed the amount paid by the client for the affected service.
8. Confidentiality
We respect client confidentiality.
Any confidential business information shared during the project will not be disclosed to third parties except:
- With client permission
- As required by law
- For project execution with trusted service providers
9. Third-Party Services
Some solutions may integrate third-party platforms including:
- Payment gateways
- Cloud hosting providers
- Email services
- Analytics platforms
- APIs
Austronix is not responsible for outages, policy changes, or failures of third-party services.
10. Account Suspension
We reserve the right to suspend or terminate services without prior notice if a client:
- Violates these Terms
- Uses our services for illegal activities
- Attempts unauthorized access
- Abuses our employees
- Shares malware or harmful software
- Violates intellectual property rights
- Engages in fraudulent activities
11. Privacy
Your personal information is handled according to our Privacy Policy.
We may collect information necessary for:
- Project communication
- Customer support
- Billing
- Security
- Legal compliance
- Service improvement
We do not sell customer data to third parties.
12. Warranty Disclaimer
Unless otherwise agreed in writing, all software and services are provided on an "AS IS" and "AS AVAILABLE" basis.
While we strive for reliability and security, we do not guarantee:
- Uninterrupted operation
- Error-free software
- Compatibility with all third-party systems
- Continuous availability of external services
13. Changes to Terms
Austronix may update these Terms & Conditions at any time.
Changes become effective immediately upon publication on our website.
Continued use of our website or services constitutes acceptance of the revised Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Austronix Unity Enterprises Pvt. Ltd.
- Email: info@austronixunity.in
- Website: www.austronixunity.in
- Chennai, Tamil Nadu, India
