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CRM & ERP Platforms That Unify Sales, Operations and Data
CRM & ERP Solutions

CRM & ERP Platforms That Unify Sales, Operations and Data

From custom CRM and ERP development to CRM/ERP integration, migration, automation and analytics, Austronix builds enterprise platforms that connect customer, sales, finance, supply chain and operations data into one coherent system — with security, compliance and scale designed in from the start.

Overview

CRM & ERP Engineering Built for Enterprise Operations

CRM and ERP systems are the operational backbone of modern enterprises. Austronix designs and builds custom CRM and ERP solutions, integrates leading platforms and modernizes legacy systems around your processes, data, compliance obligations and growth goals.

We help enterprises, manufacturers, distributors, financial institutions, healthcare organizations and SaaS companies build and modernize CRM and ERP systems — from custom platforms to Salesforce, SAP, Microsoft Dynamics, Oracle, NetSuite and Odoo implementations and integrations. Whether you need a custom CRM, a custom ERP, CRM/ERP integration, data migration, workflow automation, analytics or a full enterprise platform, we engineer the technology around your requirements.

Our approach combines enterprise architecture, CRM/ERP engineering, integration, data migration, workflow automation, analytics, cloud infrastructure, security, DevOps and continuous improvement into one coordinated delivery process.

We focus on CRM and ERP systems that hold up in production — with role-based access, encryption, audit logging, GDPR/CCPA/HIPAA/SOC 2/PCI DSS alignment, high availability, scalability and measurable business outcomes designed in from the start.

CRM and ERP strategy and consulting
Custom CRM development
Custom ERP development
CRM and ERP integration
Salesforce, SAP, Dynamics, NetSuite, Odoo expertise
CRM and ERP migration
Workflow automation and approvals
Sales, finance, inventory and operations modules
Reporting, analytics and dashboards
Customer and partner portals
Enterprise data migration and governance
Legacy CRM/ERP modernization
Challenges

CRM & ERP Challenges We Help Solve

Enterprises face pressure to unify customer and operational data, automate workflows, meet compliance and scale — all while managing cost and complexity. Our practice turns these challenges into practical, production-grade solutions.

Disconnected CRM and ERP Systems

Sales, finance, inventory and operations data live in separate systems, creating silos, duplication and reporting gaps.

Off-the-Shelf Doesn't Fit

Generic CRM and ERP products force workarounds and manual processes that slow teams and reduce efficiency.

Complex Migrations

Migrating from legacy CRM or ERP systems risks data loss, downtime and disruption to critical operations.

Manual Workflows and Approvals

Manual handoffs, spreadsheets and email approvals create delays, errors and compliance risk.

Reporting and Visibility Gaps

Fragmented data makes it difficult to get accurate, real-time visibility into sales, finance and operations.

Compliance and Security Pressure

GDPR, CCPA, HIPAA, SOC 2, PCI DSS and industry rules require controls, audit trails and data protection built into enterprise systems.

Services

CRM & ERP Software Development Services

End-to-end CRM and ERP services — from custom development and platform implementation to integration, migration, automation, analytics and modernization.

CRM & ERP Strategy & Consulting

Assess your processes, systems and data, then define a roadmap aligned with business, compliance and technology goals.

  • CRM/ERP maturity assessment
  • Process and data mapping
  • Platform selection
  • Build vs buy analysis
  • Roadmap and phasing
  • Cost and risk modeling

Custom CRM Development

Build custom CRM platforms tailored to your sales, marketing, service and customer processes.

  • Lead and opportunity management
  • Sales pipeline and forecasting
  • Customer and contact management
  • Marketing and campaign modules
  • Service and support modules
  • CRM analytics and reporting

Custom ERP Development

Build custom ERP platforms for finance, inventory, supply chain, manufacturing, HR and operations.

  • Finance and accounting modules
  • Inventory and warehouse management
  • Procurement and supply chain
  • Manufacturing and production
  • HR and payroll modules
  • ERP reporting and analytics

CRM & ERP Integration

Integrate CRM, ERP and surrounding systems for unified data, workflows and reporting.

  • CRM to ERP integration
  • ERP to CRM integration
  • Payment and billing integration
  • E-commerce and marketplace integration
  • Data synchronization
  • Integration monitoring

Salesforce, SAP, Dynamics & NetSuite Expertise

Implement, extend and integrate leading CRM and ERP platforms including Salesforce, SAP, Microsoft Dynamics, Oracle NetSuite and Odoo.

  • Salesforce development
  • SAP integration and extension
  • Microsoft Dynamics development
  • NetSuite customization
  • Odoo implementation
  • Platform extensions and plugins

CRM & ERP Migration

Migrate from legacy CRM and ERP systems with data integrity, continuity and minimal disruption.

  • Migration assessment
  • Data extraction and cleansing
  • Data mapping and transformation
  • Parallel run and validation
  • Cutover and rollback planning
  • Post-migration support

Workflow Automation & Approvals

Automate sales, finance, procurement, service and operational workflows with approvals and notifications.

  • Workflow design
  • Approval workflows
  • Task and notification automation
  • Document workflows
  • Escalation and SLA rules
  • Workflow analytics

Reporting, Analytics & Dashboards

Build CRM and ERP reporting, analytics and dashboards for sales, finance, inventory and operations.

  • Executive dashboards
  • Sales and pipeline analytics
  • Financial and operational reporting
  • Inventory and supply chain analytics
  • KPI frameworks
  • Embedded analytics

Customer & Partner Portals

Build customer, vendor and partner portals integrated with CRM and ERP systems.

  • Customer self-service portals
  • Vendor and supplier portals
  • Partner portals
  • Order and invoice management
  • Document and file handling
  • Portal analytics

Enterprise Data Migration & Governance

Migrate, govern and unify enterprise data across CRM, ERP and surrounding systems.

  • Data assessment and profiling
  • Master data management
  • Data migration
  • Data governance and lineage
  • PII identification and masking
  • Data quality and reconciliation

Security & Compliance

Build CRM and ERP systems with enterprise-grade security, access control and regulatory compliance.

  • Role-based access control
  • SSO and MFA integration
  • Encryption and key management
  • Audit logging and traceability
  • PII masking and privacy controls
  • GDPR, CCPA, HIPAA, SOC 2, PCI DSS alignment

CRM & ERP Maintenance & Support

Keep CRM and ERP systems secure, fast and available with ongoing monitoring, patching and enhancements.

  • 24/7 monitoring
  • Security patching
  • Platform upgrades
  • Performance tuning
  • Feature enhancements
  • Scaling support
Solutions

CRM & ERP Solutions We Deliver

CRM and ERP solutions designed for specific industries, functions and enterprise needs.

Custom CRM

Tailored CRM platforms for sales, marketing and customer service.

Custom ERP

Tailored ERP platforms for finance, inventory, supply chain and operations.

CRM/ERP Integration

Unified data and workflows across CRM and ERP systems.

Salesforce Solutions

Salesforce development, customization and integration.

SAP Solutions

SAP integration, extension and modernization.

Microsoft Dynamics

Dynamics 365 development, customization and integration.

NetSuite & Odoo

NetSuite and Odoo implementation, customization and integration.

Enterprise Portals

Customer, vendor and partner portals integrated with CRM and ERP.

CRM/ERP Analytics

Reporting, dashboards and analytics across sales, finance and operations.

Ready to Build or Modernize Your CRM/ERP Solution?

Whether you're building a custom CRM or ERP, integrating Salesforce with SAP, migrating from legacy systems, automating workflows or adding analytics, let's discuss your requirements and identify the right architecture, security controls and delivery approach.

Explore All Solutions
CTA illustration

ValueofCRMandERPsolutions

Real outcomes enterprises see when CRM and ERP platforms are engineered for production.

40%

increase in sales productivity

Automated CRM workflows, pipeline visibility and forecasting improve sales efficiency.

35%

reduction in operational cost

ERP automation and integrated data reduce manual work and operational overhead.

60%

faster reporting cycles

Unified CRM and ERP data replace manual spreadsheets with real-time dashboards.

Process

Our CRM & ERP Development Lifecycle

A structured, enterprise-aware lifecycle that takes CRM and ERP systems from discovery to deployment, monitoring and continuous improvement.

Discovery & Process Mapping

We understand your sales, finance, inventory, supply chain and operations processes and the outcomes the system must deliver.

Compliance & Security Assessment

We map GDPR, CCPA, HIPAA, SOC 2, PCI DSS and industry rules and define access, audit and reporting needs.

Architecture & Data Design

We design application, data, integration and security architecture with scalability, governance and enterprise integration in mind.

Integration & Migration Planning

We plan integration with CRM, ERP, payment, identity, analytics, e-commerce and third-party services and data migration strategies.

Platform & Module Development

Our engineers build CRM, ERP, portal, workflow and integration modules using enterprise-grade engineering practices.

Quality & Security Testing

We validate functionality, security, penetration resistance, performance, data integrity and compliance throughout.

Deployment & Go-Live

We deploy to production with controlled rollouts, parallel run, monitoring, backups, disaster recovery and rollback procedures.

Monitoring & Optimization

We monitor uptime, performance, data quality, security events and adoption, and support continuous optimization.

Continuous Improvement

After launch we enhance modules, optimize workflows, add integrations and evolve the platform with your business.

Technology

Our CRM & ERP Technology Stack

The platforms, frameworks and infrastructure we use to design, build and integrate CRM and ERP systems.

Salesforce
Microsoft Dynamics 365
HubSpot
Zoho CRM
Pipedrive
Custom CRM
SAP
Oracle NetSuite
Microsoft Dynamics 365
Odoo
Infor
Custom ERP
Java
Spring Boot
Node.js
.NET
Python
REST APIs
GraphQL
Kafka
React.js
Next.js
Angular
TypeScript
Vue.js
Tailwind CSS
PostgreSQL
SQL Server
Oracle
MongoDB
Snowflake
Power BI
Tableau
AWS
Azure
Google Cloud
Docker
Kubernetes
Terraform
CI/CD
Linux
Project Types

CRM & ERP Project Types We Deliver

From focused CRM or ERP implementations to long-term enterprise platform programs.

Custom CRM development
Custom ERP development
CRM/ERP integration platform
Salesforce implementation
SAP integration and extension
Microsoft Dynamics implementation
NetSuite and Odoo implementation
CRM or ERP migration
Workflow automation platform
Enterprise reporting and analytics
Customer and partner portal
Legacy CRM/ERP modernization
Long-term enterprise platform engineering
Architecture

CRM & ERP Architecture Capabilities

The architectural patterns and engineering capabilities behind secure, scalable, integrated CRM and ERP systems.

Enterprise application architecture
Microservices architecture
Event-driven integration
API-first and integration architecture
Master data management
Multi-tenant and multi-entity design
Workflow and rules engine architecture
High-availability and failover design
Disaster recovery architecture
Encryption and key management
Identity and access management
Audit logging and traceability
Data warehouse and analytics pipelines
Monitoring and observability pipelines
Security

Security & Compliance Built Into CRM & ERP

CRM and ERP systems hold customer, financial and operational data, making security and compliance essential parts of architecture, development, deployment and operations. We apply controls aligned with regulations and risk.

Secure authentication and MFA
Role-based and attribute-based access control
SSO and identity federation
Encryption at rest and in transit
HSM and key management
GDPR, CCPA, HIPAA, SOC 2 and PCI DSS alignment
PII identification and masking
Secrets management
API security and rate limiting
Penetration testing
Dependency and vulnerability management
Audit logging and traceability
Regulatory compliance reporting
Quality

Quality Across the CRM & ERP Lifecycle

CRM and ERP quality means more than functional correctness. We validate security, performance, data integrity, scalability and compliance throughout the development process.

Requirement and process validation
Architecture and security reviews
Functional and integration testing
Security and penetration testing
Load and peak traffic testing
Data integrity and reconciliation checks
Migration and parallel run validation
Failover and disaster recovery testing
Compliance control verification
Release verification
Production monitoring
Collaboration

A Transparent CRM & ERP Development Process

We maintain clear communication so stakeholders understand scope, sequencing, compliance obligations, milestones and next steps.

Defined project milestones
Requirement and process documentation
Architecture and security documentation
Migration and cutover documentation
Risk and issue tracking
Sprint and development updates
Testing and review cycles
Deployment and rollout planning
Security and compliance review checkpoints
Post-launch support
Why Us

Choose Austronix as your CRM & ERP technology partner

Enterprise-grade engineering, integration expertise and long-term support — that's how we help organizations unify sales, finance and operations.

We build CRM and ERP systems for performance, security, scalability and reliability — so they hold up in production.

We integrate Salesforce, SAP, Dynamics, NetSuite, Odoo and custom systems for unified data and workflows.

RBAC, SSO, MFA, encryption, PII masking, audit logging and compliance are built in from the start.

We design around your sales, finance, inventory and operations workflows — not generic templates.

Auto-scaling, redundancy, failover, disaster recovery and monitoring keep enterprise systems available under load.

We continue supporting your platform with upgrades, enhancements, optimization and scaling after launch.

Engagement

Engagement Models

Flexible delivery models for everything from a focused CRM or ERP project to a long-term enterprise program.

CRM/ERP Proof of Concept

Suitable for teams that want to validate a CRM or ERP module, integration or migration before full production investment.

Ideal For

  • Module experiments
  • Feasibility testing
  • Prototype integrations
  • Vendor comparison

Fixed Price CRM/ERP Project

Suitable for CRM or ERP projects with clearly defined requirements, scope, features and deliverables.

Ideal For

  • Defined CRM modules
  • Defined ERP modules
  • Defined integrations
  • Defined migrations
  • Defined portals

Dedicated Enterprise Team

A dedicated team continuously works on your CRM and ERP platform and becomes an extension of your organization.

Ideal For

  • Enterprise platforms
  • Long-term development
  • Continuous improvement
  • Enterprise innovation

Time & Material

A flexible model for CRM and ERP projects where requirements, processes and priorities evolve over time.

Ideal For

  • Legacy modernization
  • Existing CRM/ERP systems
  • Ongoing development
  • Complex integrations
Deliverables

What You Get

Every CRM and ERP engagement produces clear, reviewable artifacts across requirements, architecture, integration, migration, security and operations.

CRM/ERP requirements documentation
Process and data mapping
Compliance and security assessment
Technical architecture
Application architecture
Security architecture
API and integration design
Data migration design
CRM application
ERP application
Integration components
Workflow and automation
Customer and partner portals
Reporting and analytics
Testing and security reports
Cloud infrastructure
Deployment configuration
Production release
Technical documentation
Maintenance and support options
Benefits

Business Benefits of CRM & ERP Solutions

Unified data, automated workflows, stronger compliance and better decisions — the outcomes CRM and ERP platforms deliver.

Unified Customer & Operational Data

Integrated CRM and ERP systems eliminate silos and deliver a single view of customers and operations.

Higher Sales & Operational Efficiency

Automated workflows and pipeline visibility improve sales, finance and operations productivity.

Stronger Compliance & Security

Meet GDPR, CCPA, HIPAA, SOC 2 and PCI DSS requirements with controls and audit trails built in.

Better Reporting & Decisions

Real-time dashboards and analytics improve forecasting, planning and decision-making.

Lower Operating Cost

Automation and integrated data reduce manual effort and operational overhead.

Scalable Enterprise Platform

Build architecture that scales with users, transactions, entities and business growth.

Modernization

Modernize Your Existing CRM & ERP Systems

You don't always need to replace your core CRM or ERP platform. Existing systems can often be modernized, extended or integrated with new capabilities.

Existing CRM/ERP assessment
Legacy CRM/ERP modernization
Platform upgrades and re-implementation
CRM/ERP integration
Data migration and cleanup
Workflow automation
Reporting and analytics
Security hardening
Compliance upgrades
New module development
Post-Launch

CRM & ERP Support Continues After Launch

Launching a CRM or ERP system is the beginning of its operational lifecycle. These systems require monitoring, security patching, platform upgrades, performance tuning and continuous improvement.

24/7 monitoring
Security patching
Platform upgrades
Performance tuning
Incident response
Backup and disaster recovery
Dependency updates
Infrastructure maintenance
Feature enhancements
Technical consulting
Scaling support
Analytics and reporting
FAQ

CRM & ERP solutions: all your questions answered

We build custom CRM and ERP platforms, integrate Salesforce, SAP, Microsoft Dynamics, NetSuite and Odoo, migrate legacy CRM and ERP systems, automate workflows, build customer and partner portals, and deliver enterprise reporting and analytics.

Yes. We integrate with major CRM and ERP platforms including Salesforce, SAP, Microsoft Dynamics 365, Oracle NetSuite, Odoo, HubSpot and custom systems through secure API layers and data integration.

We apply secure authentication, MFA, role-based and attribute-based access control, SSO, encryption at rest and in transit, HSM key management, PII masking, secrets management, API security, penetration testing and audit logging.

We design with GDPR, CCPA, HIPAA, SOC 2, PCI DSS and industry-specific regulations in mind. Compliance requirements are mapped during discovery and validated through testing and documentation.

Yes. We build custom CRM platforms with lead and opportunity management, sales pipeline and forecasting, customer management, marketing and campaign modules, service and support, and CRM analytics.

Yes. We build custom ERP platforms with finance and accounting, inventory and warehouse, procurement and supply chain, manufacturing and production, HR and payroll, and ERP analytics.

Yes. We integrate CRM with ERP and surrounding systems (payments, billing, e-commerce, analytics) for unified data, workflows and reporting with monitoring and data synchronization.

Yes. We migrate from legacy CRM and ERP systems with assessment, data extraction and cleansing, mapping and transformation, parallel run, validation, cutover and post-migration support.

Yes. We implement, customize, extend and integrate Salesforce, SAP, Microsoft Dynamics 365, Oracle NetSuite and Odoo based on your business requirements.

A focused proof of concept can typically be delivered in 6–8 weeks. A production CRM or ERP implementation with integrations, migration, security and compliance usually takes 4–12 months, depending on scope. We work in short iterations so you see progress early.

Yes. We provide 24/7 monitoring, security patching, platform upgrades, performance tuning, incident response, backup and disaster recovery, and new module development after launch.

Yes. We work under strict NDAs, follow data protection and privacy requirements including GDPR, CCPA and HIPAA, and can align with your security policies and audit obligations.

All industries

Tailored Industry Solutions, built for scale

We empower organizations across diverse sectors with custom technology architectures designed to solve unique operational challenges and accelerate market growth.

Industries We Serve

Advancing healthcare and
life sciences with technology.

We create secure and scalable digital solutions for healthcare providers, pharmaceutical organizations, biotechnology companies, and medical technology businesses.

  • Healthcare

    Healthcare platforms, patient portals, hospital systems, and digital health applications.

  • Pharmaceuticals & Biotech

    Research platforms, pharmaceutical operations, data management, and biotechnology solutions.

  • MedTech & Medical Devices

    Connected medical technology, device platforms, monitoring systems, and digital medical solutions.

Explore Industries
Healthcare and Life Sciences technology
Industries We Serve

Transforming financial services through
secure digital innovation.

We deliver secure, scalable, and intelligent technology solutions for banks, financial institutions, fintech companies, insurance providers, and digital payment businesses.

  • Banking & Financial Services

    Digital banking platforms, financial systems, customer portals, and enterprise solutions.

  • FinTech & Digital Payments

    Payment platforms, financial applications, transaction systems, and secure digital experiences.

  • Insurance & InsurTech

    Insurance platforms, automation, customer systems, claims management, and analytics.

Explore Industries
Financial Services digital solutions
Industries We Serve

Connecting commerce and
logistics through intelligent platforms.

We help commerce and logistics organizations improve customer experiences, automate operations, and gain real-time visibility across their business.

  • Retail & Consumer Goods

    Digital commerce, customer platforms, POS systems, inventory, and omnichannel experiences.

  • E-commerce & Marketplaces

    Scalable online stores, marketplaces, payment integration, and digital customer journeys.

  • Logistics & Supply Chain

    Fleet systems, shipment tracking, warehouse management, routing, and supply chain analytics.

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Commerce and Logistics technology
Industries We Serve

Modernizing industrial and
energy operations with smart technology.

We enable industrial and energy organizations to improve productivity, automate operations, and build more sustainable infrastructure.

  • Smart Manufacturing

    Industry 4.0, industrial IoT, automation, predictive maintenance, and production intelligence.

  • Energy & Utilities

    Energy management, utility platforms, monitoring systems, analytics, and infrastructure technology.

  • CleanTech & Sustainability

    Renewable energy technology, environmental monitoring, sustainability analytics, and resource optimization.

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Industrial and Energy technology
Industries We Serve

Building digital experiences across
technology, media & real estate.

We build modern digital products for software companies, telecom providers, media organizations, gaming businesses, and the real estate sector.

  • High-Tech & SaaS

    SaaS platforms, enterprise software, cloud applications, APIs, and emerging technologies.

  • Media, Entertainment & Gaming

    Streaming platforms, content systems, gaming experiences, interactive media, and digital entertainment.

  • Telecom & Real Estate

    Communication platforms, telecom systems, PropTech, property platforms, and real estate technology.

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Technology Media and Real Estate solutions
Industries We Serve

Empowering public, education and
professional services with technology.

We help governments, educational institutions, and professional organizations modernize workflows, improve accessibility, and deliver better digital services.

  • Government & Public Sector

    Digital government services, citizen platforms, public systems, and secure infrastructure.

  • EdTech & Higher Education

    Learning platforms, university systems, virtual classrooms, student portals, and education technology.

  • Professional & Legal Services

    Business workflow platforms, document systems, client portals, automation, and professional technology.

Explore Industries
Public Education and Professional Services technology

Request for Services

As enterprises embrace AI at scale, we’re helping them transform data into intelligence, insights into action, and potential into growth. Tell us a bit more about yourself, so we can explore what’s possible together.

  • info@austronixunity.in

  • (+91) 81449-80851

  • India

What happens next?

  1. 1

    We'll carefully review your requirements and assess the best path forward.

  2. 2

    One of our dedicated experts will reach out to you within 24 hours.

  3. 3

    We'll schedule a comprehensive discovery call to deeply understand your project goals.

  4. 4

    We'll deliver a tailored AI strategy, technical proposal, and project roadmap.

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